Although you likely have a better understanding of what a VoIP gateway is now, it may still seem unclear as to why or when you should use one. According to beroNet, the most common scenarios for when to use a VoIP gateway are as follows: connecting a PTSN line to an IP PBX (News - Alert); connecting an analogue device to an IP PBX; soft migrating to a VoIP solution; and connecting a PBX to a SIP trunk. These scenarios are often found in business settings, and can help you determine which kind of VoIP gateway to invest in. Aside from the above, there are several other instances in which your business would benefit from using VoIP gateways; here are a few:
If you’re having a hard time connecting old technology with new technology.
That’s okay—this is the exact purpose of a VoIP gateway. VoIP gateways can be used as a connector between:
Analogue phones and an IP PBX system. This will reduce the cost of switching to VoIP because you’ll be keeping your analogue phones and new IP PBX system.
A legacy PBX and a SIP trunk. Grab hold of the cost savings associated with SIP trunks without actually purchasing an entirely new telephone system. No new system means no extra employee training, which ultimately saves money and boosts productivity.
A legacy PBX system and an IP PBX system. Having difficulty adding new telephone lines? Not anymore. Using a VoIP gateway allows you to add those additional lines without replacing everything in your current setup.
An IP PBX system and a PSTN connection. In this case, a VoIP gateway will provide you with reliable calls if there’s unreliable service. This option is also ideal if you’re unable to use a SIP trunk, but still want the benefits associated with an IP PBX software solution.
If you’re looking for least cost routing.
Saving money is always the goal when it comes to running a business effectively. Sometimes, that’s an easy task. There are companies that have it easy—cost routing is used to direct specific calls to providers that will charge the least amount per minute for that call. For those companies where least cost routing is a breeze, calls will be routed to a local PSTN connection and international calls sent to a SIP trunk. That’s as complicated as it gets.
Not all companies are that lucky. That’s where VoIP gateways come in handy. A more complex least cost routing system could include multiple company branches with both PSTN and GSM gateway technologies. For instance, calls to service areas near a company branch would be directed through a gateway at that specific branch. Meanwhile, if a call is to a mobile number, it gets routed through a GSM gateway installed at that branch.
For companies that need more complicated least cost routing, VoIP gateways are the way to go.
If you want a backup for your SIP Trunk.
Technology is a great thing, but it’s flawed, which means that broadband connections can still have the occasional hiccup. Plenty of companies have telephone systems installed at a location, but no backup system in place. That means the location needs to maintain its ability to make and receive phone calls at all times—which is never a guarantee. So, it would be worth it to keep a PSTN connection on hand, just in case the technology we rely on so much gives out.
The list of reasons to use a VoIP gateway seems to be endless. They can connect old technologies and the new—which is essential in today’s always changing tech environment—can save businesses money, and can be used as backup solutions for SIP trunks and fully hosted IP PBXs. More likely than not, some of these scenarios apply to your company at this very moment. So why not ease business operations by considering a VoIP gateway?
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